Pay in 4 interest-free payments of $8.24 Learn more
Ships within 48 hours · Estimated delivery Aug 20 - Aug 25
This course is appropriate for RNs and care staff
Up to 8 hours can be earned completing this course
Differentiate between various types of wound dressings and their appropriate uses
Discuss the role of senior staff in recognising and assessing depression
Customer Service: Providing a 5 Star Experience Series_Risk Management This course is appropriate forCourse Description: How would you like to be treated? Learn how to provide a 5 star service experience for people in your care home Learning Outcomes: After completing this course, participants should be able to: Appreciate service as a fundamental philosophy Implement specific service strategies: the hospitality model, going the extra mile, exceeding expectations, demonstrating courtesy, under promising, over delivering Who is this course appropriate
