Unfair Deceptive or Abusive Acts or Practices (UDAAP) passport Explain the purpose of a

Explain the purpose of a Customer Identification Program

Operations officers

You will be able to identify factors you need to take into consideration

Course Overview: This course is designed for anyone interested in learning about the applicability of the Fair Debt Collection Practices Act to collection activities within financial institutions

Unfair Deceptive or Abusive Acts or Practices (UDAAP) passport Explain the purpose of aCourse Overview: This course is designed to introduce financial institution personnel to the concept of Unfair, Deceptive or Abusive Acts or Practices under the Dodd Frank Act. Learning Objectives: Understand the concept of unfair, deceptive or abusive acts or practices Identify areas of concern involving potential risk for UDAAPs Learn how the concepts have been applied through enforcement actions Audience: All Staff Course Format: Interactive; Self