Good Services, Managing Business Start-Ups, How to Talk to Anyone 3 Books Set SeeYouinSeptember and a whole lot of

and a whole lot of laughs

for Apollo

Each title uses approachable language

Influence distills timeless principles into repeatable patterns that explain why people act the way they do—and how to align your approach with those drivers

Good Services, Managing Business Start-Ups, How to Talk to Anyone 3 Books Set SeeYouinSeptember and a whole lot ofDescription Condition: BRAND NEW Format: Paperback Good Services: How to Design Services That Work Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good'