Customer Service Skills for Patient Satisfaction Public Works Sharing your workspace involves being

Sharing your workspace involves being mindful of data protection and privacy

This video training explains the rules and requirements of HIPAA

Utilize this training video and help prevent harassment in the workplace

such as unconscious bias and how to counteract them

Customer Service Skills for Patient Satisfaction Public Works Sharing your workspace involves beingEveryone wants to be treated respectfully. This holds true when we are interacting with members of the health care community. In this training video health care employees and professionals are reminded of their ability to impact the way the entire facility is viewed by a patient. Some of the tips in this video training include "moments of truth" and how to use them effectively. Instruction is provided on how to respond appropriately to patient needs,