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Publisher: Thomas Nelson Publishers
Paperback notebook soft matte cover Perfect for gel pen ink or pencils Great size to carry everywhere in your bag for work high school college
De-Escalate: How to Calm an Angry Person in 90 Seconds or Less Format:Paperback There are solutionsDiscover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method by self described lawyer turned peacemaker Douglas E. Noll. We live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately we now have the tools to become peacemakers and transform
