Science of High Reliability (10 CME) Self-Control - Establish methods for providing

- Establish methods for providing effective feedback

Mission Fidelity

and Liability

The phone still sits front and center as the key ingredient in a patient's doctor selection process

Science of High Reliability (10 CME) Self-Control - Establish methods for providingCourse Objectives After completing this course, you will be able to: Define reliability, and describe how reliability can be measured and expressed. Describe how human errors and latent system weaknesses combine to cause events using Reasons Swiss Cheese Effect. Describe how culture can shape behavior and prevent human error. Provide examples of the five (5) behavior shaping factors and three (3) steps to culture change. Explain both safety and leader